A source-linked guide to FTX claim-transfer options.
FTX restricted jurisdictions: Step 8 and the 44 countries without a payout provider
How Step 8 of the FTX Customer Portal blocks distributions for residents of 44 jurisdictions (FTX list as of October 1, 2026), and which claim buyers state they purchase claims from those jurisdictions.
Content reviewed 2026-10-15 · Release generated 2026-10-16
FTX distributions are paid through a Distribution Service Provider chosen at Step 8 of the FTX Customer Portal. Residents of jurisdictions that no provider serves cannot complete Step 8, so their distributions are deferred. The claim itself is not cancelled.
How Step 8 blocks a payout
Step 8 comes after identity verification (Step 3) and the tax form (Step 7). The providers offered depend on the residence recorded during verification. When none of them serves that jurisdiction, there is no provider to select and the distribution waits.
| Item | Documented reference |
|---|---|
| Step 8 | “Step 8 in the process is "Distributions: Select Provider."” FTX Recovery Trust support page Source checked 2026-10-15 |
| Providers | “Currently, BitGo, Kraken and Payoneer are available as Distribution Service Providers.” FTX Recovery Trust support page Source checked 2026-10-15 |
| Residence | “The Distribution Service Provider options shown to you are based on the residence information you previously provided.” FTX Recovery Trust support page Source checked 2026-10-15 |
| No provider | “If a Distribution Service Provider is unable to service your jurisdiction, your distribution will be deferred to a later date.” FTX Recovery Trust support page Source checked 2026-10-15 |
| U.S. states | “For U.S. residents: BitGo is not available in NY. Kraken is not available in NY, WA, ME.” FTX Recovery Trust support page Source checked 2026-10-15 |
The 44 jurisdictions on the FTX list
Afghanistan, Algeria, Bangladesh, Belarus, Burundi, Cambodia, Cameroon, Central African Republic, Chad, China, Colombia, Congo, Democratic Republic of the, Congo, Republic of the, Cuba, Egypt, Equatorial Guinea, Ethiopia, Fiji, Gabon, Honduras, Iran, Iraq, Kuwait, Lebanon, Lesotho, Libya, Macau, Malawi, Maldives, Moldova, Morocco, Myanmar (Burma), Nepal, North Korea, Qatar, Russia, Rwanda, Saudi Arabia, Somalia, Sudan, Syria, Tunisia, Ukraine, Western Sahara.
| Item | Documented reference |
|---|---|
| FTX list | General Information on Distribution Service Providers (FTX support) FTX Recovery Trust support page. Support article updated 2026-10-02. Source checked 2026-10-15 |
The six-month onboarding window: who it applies to
FTX ties the six-month window to Allowed claims. Its support page counts the window from the first distribution date associated with the claim being Allowed, and states that a holder who does not complete Step 8 in time may forfeit distributions on that claim.
For jurisdictions that no provider can serve, FTX writes that the distribution “will be deferred to a later date” and lists an ineligible jurisdiction as a reason a claim may remain Disputed. The FTX pages reviewed set no onboarding deadline for creditors in those jurisdictions.
Which buyers state they work with restricted jurisdictions
| Item | Documented reference |
|---|---|
| ClaimBao | “We buy FTX claims from creditors in countries where FTX can't pay out, and pay in USDT or USDC.” First-party statement on claimbao.com Source checked 2026-10-15 |
| ClaimBao exclusions | “We can't buy from sanctioned persons.” First-party statement on claimbao.com Source checked 2026-10-15 |
| FTX SELL | “We buy FTX claims, including claims affected by country restrictions.” First-party statement on ftxsell.com Source checked 2026-10-15 |
| FTX SELL exclusions | “We do not buy Cuba, Iran, North Korea, Syria” First-party statement on ftxsell.com Source checked 2026-10-15 |
| FTX SELL country list | 45 jurisdictions from an FTX snapshot dated 22 May 2026; Guernsey is on that list but not on the FTX list as of October 1, 2026 First-party statement on ftxsell.com Source checked 2026-10-15 |
| Qredax | “We work with FTX creditors from Ukraine, Russia, China and other restricted jurisdictions where distributions are complicated.” First-party statement on qredax.com Source checked 2026-10-15 |
| Qredax exclusions | “We screen every seller against OFAC, EU, UK and UN sanctions lists — and do not transact with sanctioned persons.” First-party statement on qredax.com Source checked 2026-10-15 |
| Xclaim | — No statement about restricted jurisdictions found on the x-claim.com pages reviewed. |
Coverage by jurisdiction
Each line shows what the companies publish about that country. FTX SELL publishes a page per country; ClaimBao and Qredax name some countries and describe the rest in general terms. A dash means the country is not named, not that the company declines it.
| Item | Documented reference |
|---|---|
| Afghanistan | FTX SELL: “Payout unavailable, we buy” · ClaimBao: — · Qredax: — · Xclaim: — Link: FTX SELL country page. ClaimBao names countries on claimbao.com; Qredax names Ukraine, Russia and China on qredax.com/en/ and Belarus on qredax.com/en/about. A dash means the country is not named. Source checked 2026-10-15 |
| Algeria | FTX SELL: “Payout unavailable, we buy” · ClaimBao: — · Qredax: — · Xclaim: — Link: FTX SELL country page. ClaimBao names countries on claimbao.com; Qredax names Ukraine, Russia and China on qredax.com/en/ and Belarus on qredax.com/en/about. A dash means the country is not named. Source checked 2026-10-15 |
| Bangladesh | FTX SELL: “Payout unavailable, we buy” · ClaimBao: named (“Bangladesh”) · Qredax: — · Xclaim: — Link: FTX SELL country page. ClaimBao names countries on claimbao.com; Qredax names Ukraine, Russia and China on qredax.com/en/ and Belarus on qredax.com/en/about. A dash means the country is not named. Source checked 2026-10-15 |
| Belarus | FTX SELL: “Payout unavailable, we buy” · ClaimBao: named (“Belarus”) · Qredax: named · Xclaim: — Link: FTX SELL country page. ClaimBao names countries on claimbao.com; Qredax names Ukraine, Russia and China on qredax.com/en/ and Belarus on qredax.com/en/about. A dash means the country is not named. Source checked 2026-10-15 |
| Burundi | FTX SELL: “Payout unavailable, we buy” · ClaimBao: — · Qredax: — · Xclaim: — Link: FTX SELL country page. ClaimBao names countries on claimbao.com; Qredax names Ukraine, Russia and China on qredax.com/en/ and Belarus on qredax.com/en/about. A dash means the country is not named. Source checked 2026-10-15 |
| Cambodia | FTX SELL: “Payout unavailable, we buy” · ClaimBao: — · Qredax: — · Xclaim: — Link: FTX SELL country page. ClaimBao names countries on claimbao.com; Qredax names Ukraine, Russia and China on qredax.com/en/ and Belarus on qredax.com/en/about. A dash means the country is not named. Source checked 2026-10-15 |
| Cameroon | FTX SELL: “Payout unavailable, we buy” · ClaimBao: — · Qredax: — · Xclaim: — Link: FTX SELL country page. ClaimBao names countries on claimbao.com; Qredax names Ukraine, Russia and China on qredax.com/en/ and Belarus on qredax.com/en/about. A dash means the country is not named. Source checked 2026-10-15 |
| Central African Republic | FTX SELL: “Payout unavailable, we buy” · ClaimBao: — · Qredax: — · Xclaim: — Link: FTX SELL country page. ClaimBao names countries on claimbao.com; Qredax names Ukraine, Russia and China on qredax.com/en/ and Belarus on qredax.com/en/about. A dash means the country is not named. Source checked 2026-10-15 |
| Chad | FTX SELL: “Payout unavailable, we buy” · ClaimBao: — · Qredax: — · Xclaim: — Link: FTX SELL country page. ClaimBao names countries on claimbao.com; Qredax names Ukraine, Russia and China on qredax.com/en/ and Belarus on qredax.com/en/about. A dash means the country is not named. Source checked 2026-10-15 |
| China | FTX SELL: “Payout unavailable, we buy” · ClaimBao: named (“Mainland China”) · Qredax: named · Xclaim: — Link: FTX SELL country page. ClaimBao names countries on claimbao.com; Qredax names Ukraine, Russia and China on qredax.com/en/ and Belarus on qredax.com/en/about. A dash means the country is not named. Source checked 2026-10-15 |
| Colombia | FTX SELL: “Payout unavailable, we buy” · ClaimBao: named (“Colombia”) · Qredax: — · Xclaim: — Link: FTX SELL country page. ClaimBao names countries on claimbao.com; Qredax names Ukraine, Russia and China on qredax.com/en/ and Belarus on qredax.com/en/about. A dash means the country is not named. Source checked 2026-10-15 |
| Congo, Democratic Republic of the | FTX SELL: “Payout unavailable, we buy” · ClaimBao: — · Qredax: — · Xclaim: — Link: FTX SELL country page. ClaimBao names countries on claimbao.com; Qredax names Ukraine, Russia and China on qredax.com/en/ and Belarus on qredax.com/en/about. A dash means the country is not named. Source checked 2026-10-15 |
| Congo, Republic of the | FTX SELL: “Payout unavailable, we buy” · ClaimBao: — · Qredax: — · Xclaim: — Link: FTX SELL country page. ClaimBao names countries on claimbao.com; Qredax names Ukraine, Russia and China on qredax.com/en/ and Belarus on qredax.com/en/about. A dash means the country is not named. Source checked 2026-10-15 |
| Cuba | FTX SELL: does not buy · ClaimBao: — · Qredax: — · Xclaim: — Link: FTX SELL country page. ClaimBao names countries on claimbao.com; Qredax names Ukraine, Russia and China on qredax.com/en/ and Belarus on qredax.com/en/about. A dash means the country is not named. Source checked 2026-10-15 |
| Egypt | FTX SELL: “Payout unavailable, we buy” · ClaimBao: named (“Egypt”) · Qredax: — · Xclaim: — Link: FTX SELL country page. ClaimBao names countries on claimbao.com; Qredax names Ukraine, Russia and China on qredax.com/en/ and Belarus on qredax.com/en/about. A dash means the country is not named. Source checked 2026-10-15 |
| Equatorial Guinea | FTX SELL: “Payout unavailable, we buy” · ClaimBao: — · Qredax: — · Xclaim: — Link: FTX SELL country page. ClaimBao names countries on claimbao.com; Qredax names Ukraine, Russia and China on qredax.com/en/ and Belarus on qredax.com/en/about. A dash means the country is not named. Source checked 2026-10-15 |
| Ethiopia | FTX SELL: “Payout unavailable, we buy” · ClaimBao: — · Qredax: — · Xclaim: — Link: FTX SELL country page. ClaimBao names countries on claimbao.com; Qredax names Ukraine, Russia and China on qredax.com/en/ and Belarus on qredax.com/en/about. A dash means the country is not named. Source checked 2026-10-15 |
| Fiji | FTX SELL: “Payout unavailable, we buy” · ClaimBao: — · Qredax: — · Xclaim: — Link: FTX SELL country page. ClaimBao names countries on claimbao.com; Qredax names Ukraine, Russia and China on qredax.com/en/ and Belarus on qredax.com/en/about. A dash means the country is not named. Source checked 2026-10-15 |
| Gabon | FTX SELL: “Payout unavailable, we buy” · ClaimBao: — · Qredax: — · Xclaim: — Link: FTX SELL country page. ClaimBao names countries on claimbao.com; Qredax names Ukraine, Russia and China on qredax.com/en/ and Belarus on qredax.com/en/about. A dash means the country is not named. Source checked 2026-10-15 |
| Honduras | FTX SELL: “Payout unavailable, we buy” · ClaimBao: — · Qredax: — · Xclaim: — Link: FTX SELL country page. ClaimBao names countries on claimbao.com; Qredax names Ukraine, Russia and China on qredax.com/en/ and Belarus on qredax.com/en/about. A dash means the country is not named. Source checked 2026-10-15 |
| Iran | FTX SELL: does not buy · ClaimBao: — · Qredax: — · Xclaim: — Link: FTX SELL country page. ClaimBao names countries on claimbao.com; Qredax names Ukraine, Russia and China on qredax.com/en/ and Belarus on qredax.com/en/about. A dash means the country is not named. Source checked 2026-10-15 |
| Iraq | FTX SELL: “Payout unavailable, we buy” · ClaimBao: — · Qredax: — · Xclaim: — Link: FTX SELL country page. ClaimBao names countries on claimbao.com; Qredax names Ukraine, Russia and China on qredax.com/en/ and Belarus on qredax.com/en/about. A dash means the country is not named. Source checked 2026-10-15 |
| Kuwait | FTX SELL: “Payout unavailable, we buy” · ClaimBao: — · Qredax: — · Xclaim: — Link: FTX SELL country page. ClaimBao names countries on claimbao.com; Qredax names Ukraine, Russia and China on qredax.com/en/ and Belarus on qredax.com/en/about. A dash means the country is not named. Source checked 2026-10-15 |
| Lebanon | FTX SELL: “Payout unavailable, we buy” · ClaimBao: — · Qredax: — · Xclaim: — Link: FTX SELL country page. ClaimBao names countries on claimbao.com; Qredax names Ukraine, Russia and China on qredax.com/en/ and Belarus on qredax.com/en/about. A dash means the country is not named. Source checked 2026-10-15 |
| Lesotho | FTX SELL: “Payout unavailable, we buy” · ClaimBao: — · Qredax: — · Xclaim: — Link: FTX SELL country page. ClaimBao names countries on claimbao.com; Qredax names Ukraine, Russia and China on qredax.com/en/ and Belarus on qredax.com/en/about. A dash means the country is not named. Source checked 2026-10-15 |
| Libya | FTX SELL: “Payout unavailable, we buy” · ClaimBao: — · Qredax: — · Xclaim: — Link: FTX SELL country page. ClaimBao names countries on claimbao.com; Qredax names Ukraine, Russia and China on qredax.com/en/ and Belarus on qredax.com/en/about. A dash means the country is not named. Source checked 2026-10-15 |
| Macau | FTX SELL: “Payout unavailable, we buy” · ClaimBao: named (“Macau”) · Qredax: — · Xclaim: — Link: FTX SELL country page. ClaimBao names countries on claimbao.com; Qredax names Ukraine, Russia and China on qredax.com/en/ and Belarus on qredax.com/en/about. A dash means the country is not named. Source checked 2026-10-15 |
| Malawi | FTX SELL: “Payout unavailable, we buy” · ClaimBao: — · Qredax: — · Xclaim: — Link: FTX SELL country page. ClaimBao names countries on claimbao.com; Qredax names Ukraine, Russia and China on qredax.com/en/ and Belarus on qredax.com/en/about. A dash means the country is not named. Source checked 2026-10-15 |
| Maldives | FTX SELL: “Payout unavailable, we buy” · ClaimBao: — · Qredax: — · Xclaim: — Link: FTX SELL country page. ClaimBao names countries on claimbao.com; Qredax names Ukraine, Russia and China on qredax.com/en/ and Belarus on qredax.com/en/about. A dash means the country is not named. Source checked 2026-10-15 |
| Moldova | FTX SELL: “Payout unavailable, we buy” · ClaimBao: named (“Moldova”) · Qredax: — · Xclaim: — Link: FTX SELL country page. ClaimBao names countries on claimbao.com; Qredax names Ukraine, Russia and China on qredax.com/en/ and Belarus on qredax.com/en/about. A dash means the country is not named. Source checked 2026-10-15 |
| Morocco | FTX SELL: “Payout unavailable, we buy” · ClaimBao: named (“Morocco”) · Qredax: — · Xclaim: — Link: FTX SELL country page. ClaimBao names countries on claimbao.com; Qredax names Ukraine, Russia and China on qredax.com/en/ and Belarus on qredax.com/en/about. A dash means the country is not named. Source checked 2026-10-15 |
| Myanmar (Burma) | FTX SELL: “Payout unavailable, we buy” · ClaimBao: — · Qredax: — · Xclaim: — Link: FTX SELL country page. ClaimBao names countries on claimbao.com; Qredax names Ukraine, Russia and China on qredax.com/en/ and Belarus on qredax.com/en/about. A dash means the country is not named. Source checked 2026-10-15 |
| Nepal | FTX SELL: “Payout unavailable, we buy” · ClaimBao: — · Qredax: — · Xclaim: — Link: FTX SELL country page. ClaimBao names countries on claimbao.com; Qredax names Ukraine, Russia and China on qredax.com/en/ and Belarus on qredax.com/en/about. A dash means the country is not named. Source checked 2026-10-15 |
| North Korea | FTX SELL: does not buy · ClaimBao: — · Qredax: — · Xclaim: — Link: FTX SELL country page. ClaimBao names countries on claimbao.com; Qredax names Ukraine, Russia and China on qredax.com/en/ and Belarus on qredax.com/en/about. A dash means the country is not named. Source checked 2026-10-15 |
| Qatar | FTX SELL: “Payout unavailable, we buy” · ClaimBao: — · Qredax: — · Xclaim: — Link: FTX SELL country page. ClaimBao names countries on claimbao.com; Qredax names Ukraine, Russia and China on qredax.com/en/ and Belarus on qredax.com/en/about. A dash means the country is not named. Source checked 2026-10-15 |
| Russia | FTX SELL: “Payout unavailable, we buy” · ClaimBao: named (“Russia”) · Qredax: named · Xclaim: — Link: FTX SELL country page. ClaimBao names countries on claimbao.com; Qredax names Ukraine, Russia and China on qredax.com/en/ and Belarus on qredax.com/en/about. A dash means the country is not named. Source checked 2026-10-15 |
| Rwanda | FTX SELL: “Payout unavailable, we buy” · ClaimBao: — · Qredax: — · Xclaim: — Link: FTX SELL country page. ClaimBao names countries on claimbao.com; Qredax names Ukraine, Russia and China on qredax.com/en/ and Belarus on qredax.com/en/about. A dash means the country is not named. Source checked 2026-10-15 |
| Saudi Arabia | FTX SELL: “Payout unavailable, we buy” · ClaimBao: — · Qredax: — · Xclaim: — Link: FTX SELL country page. ClaimBao names countries on claimbao.com; Qredax names Ukraine, Russia and China on qredax.com/en/ and Belarus on qredax.com/en/about. A dash means the country is not named. Source checked 2026-10-15 |
| Somalia | FTX SELL: “Payout unavailable, we buy” · ClaimBao: — · Qredax: — · Xclaim: — Link: FTX SELL country page. ClaimBao names countries on claimbao.com; Qredax names Ukraine, Russia and China on qredax.com/en/ and Belarus on qredax.com/en/about. A dash means the country is not named. Source checked 2026-10-15 |
| Sudan | FTX SELL: “Payout unavailable, we buy” · ClaimBao: — · Qredax: — · Xclaim: — Link: FTX SELL country page. ClaimBao names countries on claimbao.com; Qredax names Ukraine, Russia and China on qredax.com/en/ and Belarus on qredax.com/en/about. A dash means the country is not named. Source checked 2026-10-15 |
| Syria | FTX SELL: does not buy · ClaimBao: — · Qredax: — · Xclaim: — Link: FTX SELL country page. ClaimBao names countries on claimbao.com; Qredax names Ukraine, Russia and China on qredax.com/en/ and Belarus on qredax.com/en/about. A dash means the country is not named. Source checked 2026-10-15 |
| Tunisia | FTX SELL: “Payout unavailable, we buy” · ClaimBao: — · Qredax: — · Xclaim: — Link: FTX SELL country page. ClaimBao names countries on claimbao.com; Qredax names Ukraine, Russia and China on qredax.com/en/ and Belarus on qredax.com/en/about. A dash means the country is not named. Source checked 2026-10-15 |
| Ukraine | FTX SELL: “Payout unavailable, we buy” · ClaimBao: named (“Ukraine”) · Qredax: named · Xclaim: — Link: FTX SELL country page. ClaimBao names countries on claimbao.com; Qredax names Ukraine, Russia and China on qredax.com/en/ and Belarus on qredax.com/en/about. A dash means the country is not named. Source checked 2026-10-15 |
| Western Sahara | FTX SELL: “Payout unavailable, we buy” · ClaimBao: — · Qredax: — · Xclaim: — Link: FTX SELL country page. ClaimBao names countries on claimbao.com; Qredax names Ukraine, Russia and China on qredax.com/en/ and Belarus on qredax.com/en/about. A dash means the country is not named. Source checked 2026-10-15 |
What this means for a creditor
- Check the current FTX list and your own FTX Customer Portal account; the list changes, and the FTX Customer Portal shows the providers available for your recorded residence.
- If your residence has changed, update it through the official FTX support process instead of selecting another country.
- If your claim is Allowed and a provider serves your jurisdiction, track the six-month onboarding window; FTX states distributions may be forfeited if Step 8 is not completed in time.
- A distribution and a claim sale are separate. A buyer becomes the holder through a transfer notice filed in the bankruptcy case, and each buyer sets its own country and sanctions conditions.
Frequently asked questions
Does a restricted jurisdiction cancel my FTX claim?
No. FTX says the distribution is deferred when no provider can serve the jurisdiction, and that certain Disputed claims may later become Allowed and eligible to receive a distribution.
How many jurisdictions are on the FTX list?
The FTX support page lists 44 jurisdictions as of October 1, 2026 (page updated October 2, 2026).
Do all buyers purchase claims from every listed country?
No. FTX SELL states it does not buy from Cuba, Iran, North Korea and Syria. ClaimBao and Qredax state they do not deal with sanctioned persons. Xclaim publishes no country statement.
Why does FTX SELL show 45 countries?
FTX SELL uses an FTX snapshot dated 22 May 2026 that includes Guernsey. Guernsey is not on the FTX list as of October 1, 2026.